EXISTING SHOP PRODUCTS 
Editing templates  - if you need help editing your purchased templates, please visit the EDITING GUIDES. If you require further assistance, our team can edit the template for you at an additional cost. 

Personalising Existing Product -  this is possible at an additional cost. Please reach out to team to discuss cost and availability. 

Return Policy -  All purchases are final, and cannot be returned. 


BESPOKE STATIONERY
Delivery - Time of delivery for bespoke services vary greatly depending on the waitlist and level of detail required for design and production. Please consider a minimum of 6 months for the waitlist + 6 weeks for production. 

Production - All production of printed goods is reserved in-house. We work exclusively with a few select printers worldwide to assure the highest quality possible. 

Sharing HD files - with High Resolution files only being shared upon request for certain services (portraits and emblems)